The Retention Blueprint

CRM Marketing

Data Science Hierarchy of Needs Win-back Cancellation B2B Retention Behavioural Science Experimentation CAC Growth Retention-Led Growth Incrementality Case Study Cross-sell Acquisition Reducing Churn ARPU CRM Marketing NPS Customer Data AI Episode Summary ChatGPT Churn Rate Customer Lifetime Value Tactics Gamification Personalisation Community Upsell Measurement Double Profits Onboarding Retention Marketing Moments of Truth Customer Love Optimisation Value Realisation Early Life Organisation

Behavioural ScienceBehavioural Science

+1+1

Episode 8 - The Science of (CRM) Marketing Creativity

Episode 8 - The Science of (CRM) Marketing Creativity

CRM MarketingCRM Marketing

+2+2

Episode 7 - Becoming Embedded in Customers' Lives

Episode 7 - Becoming Embedded in Customers' Lives

The Retention Blueprint

Transform Your Retention Impact in Just 5 Minutes per Week.

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