The Retention Blueprint

AI

Data Science Hierarchy of Needs Win-back Cancellation B2B Retention Behavioural Science Experimentation Agentic AI CAC Growth Retention-Led Growth Incrementality Performance Benchmarks Case Study Cross-sell Acquisition Reducing Churn ARPU CRM Marketing NPS Customer Data AI Episode Summary ChatGPT Churn Rate Customer Lifetime Value Tactics Gamification Personalisation Community Upsell Data Protection Measurement Double Profits Onboarding Retention Marketing Moments of Truth Customer Love Optimisation Value Realisation Early Life Organisation

Agentic AIAgentic AI

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Episode 53 - Agentic AI Part 3: Organisation

Episode 53 - Agentic AI Part 3: Organisation

Agentic AIAgentic AI

+1+1

Episode 51 - Agentic AI Part 2: Retention Use Cases

Episode 51 - Agentic AI Part 2: Retention Use Cases

Agentic AIAgentic AI

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Episode 50 - Agentic AI Part 1: Definitions & Growth

Episode 50 - Agentic AI Part 1: Definitions & Growth

AIAI

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Episode 23 - Personalisation & AI

Episode 23 - Personalisation & AI

AIAI

+1+1

Episode 11 - Generative AI and Retention Marketing

Episode 11 - Generative AI and Retention Marketing

The Retention Blueprint

Transform Your Retention Impact in Just 5 Minutes per Week.

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