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Data ScienceHierarchy of NeedsWin-backCancellationB2B RetentionBehavioural ScienceExperimentationAgentic AICACGrowthRetention-Led GrowthIncrementalityCase StudyCross-sellAcquisitionReducing ChurnARPUCRM MarketingNPSCustomer DataAIEpisode SummaryChatGPTChurn RateCustomer Lifetime ValueTacticsGamificationPersonalisationCommunityUpsellMeasurementDouble ProfitsOnboardingRetention MarketingMoments of TruthCustomer LoveOptimisationValue RealisationEarly LifeOrganisation
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Episode 6 - Summary of the Previous 5 Episodes
Jul 18, 2024

Episode 6 - Summary of the Previous 5 Episodes

Tom Burrell
Transform Your Retention Impact in Just 5 Minutes per Week.

The Retention Blueprint

Transform Your Retention Impact in Just 5 Minutes per Week.

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