The Retention Blueprint

Gamification

Data Science Hierarchy of Needs Win-back Cancellation Behavioural Science Experimentation CAC Growth Retention-Led Growth Incrementality Case Study Cross-sell Acquisition Reducing Churn ARPU CRM Marketing NPS Customer Data AI Episode Summary ChatGPT Churn Rate Customer Lifetime Value Tactics Gamification Personalisation Community Upsell Measurement Double Profits Onboarding Retention Marketing Moments of Truth Customer Love Optimisation Value Realisation Early Life Organisation

Reducing ChurnReducing Churn

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Episode 42 - Catch Up?

Episode 42 - Catch Up?

GrowthGrowth

+2+2

Episode 40 - Gamification for Retention

Episode 40 - Gamification for Retention

The Retention Blueprint

Transform Your Retention Impact in Just 5 Minutes per Week.

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