The Retention Blueprint

Acquisition

Data Science Hierarchy of Needs Win-back Cancellation B2B Retention Behavioural Science Experimentation Agentic AI CAC Growth Retention-Led Growth Incrementality Case Study Cross-sell Acquisition Reducing Churn ARPU CRM Marketing NPS Customer Data AI Episode Summary ChatGPT Churn Rate Customer Lifetime Value Tactics Gamification Personalisation Community Upsell Measurement Double Profits Onboarding Retention Marketing Moments of Truth Customer Love Optimisation Value Realisation Early Life Organisation

GrowthGrowth

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Episode 31 - The Psychology & Practicalities of Referrals

Episode 31 - The Psychology & Practicalities of Referrals

CACCAC

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Episode 5 - The Retention- Acquisition Connection

Episode 5 - The Retention- Acquisition Connection

The Retention Blueprint

Transform Your Retention Impact in Just 5 Minutes per Week.

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