Episode 28 - Retention in Publishing

Episode 28 - Retention in Publishing

Tom Burrell
Episode 27 - The Retention Maturity Curve

Episode 27 - The Retention Maturity Curve

Tom Burrell
Retention-Led GrowthRetention-Led Growth
+2+2
Episode 26 - Customer Lifetime Value: Are you measuring right?

Episode 26 - Customer Lifetime Value: Are you measuring right?

Tom Burrell
Retention-Led GrowthRetention-Led Growth
+2+2
Episode 25 - The Retention Power of Customer Centricity

Episode 25 - The Retention Power of Customer Centricity

Tom Burrell
Episode 24 - Fast-Track Experimentation, The Retention Hierarchy of Needs, New Laws, Maximising Winback & Personalisation

Episode 24 - Fast-Track Experimentation, The Retention Hierarchy of Needs, New Laws, Maximising Winback & Personalisation

Tom Burrell
AIAI
+2+2
Episode 23 - Personalisation & AI

Episode 23 - Personalisation & AI

Tom Burrell
Win-backWin-back
+3+3
Episode 22 - Maximising Winback

Episode 22 - Maximising Winback

Tom Burrell
CancellationCancellation
+2+2
Episode 21 - New Cancellation Laws for Subscription Brands

Episode 21 - New Cancellation Laws for Subscription Brands

Tom Burrell
Hierarchy of NeedsHierarchy of Needs
+2+2
Episode 20 - The Retention Hierarchy of Needs

Episode 20 - The Retention Hierarchy of Needs

Tom Burrell
ExperimentationExperimentation
+2+2
Episode 19 - How to Fast-Track Retention Performance Improvements

Episode 19 - How to Fast-Track Retention Performance Improvements

Tom Burrell
Episode 18 - Boost Profits, Cut Churn & Maximize Growth

Episode 18 - Boost Profits, Cut Churn & Maximize Growth

Tom Burrell
CancellationCancellation
+2+2
Episode 17 - Leveraging Customer Data to Identify & Act on Drivers of Churn

Episode 17 - Leveraging Customer Data to Identify & Act on Drivers of Churn

Tom Burrell
FirstBack
123
Next Last